If you are interested in receiving the conference brochure including latest programme and speaker list, please contact Synergy, Ms Sietske Jacobs: Sietske@synergy-events.com.

We will be more than happy to provide you with all required details about our past event.

Kind regards,
Synergy

5 October Monday	6 October Tuesday			7 October Wednesday		8 October Thursday
PM	AM		PM	AM	PM	AM	PM
Smart Metering University	Regulatory Round Table: Is regulation making it more difficult to find a business case for smart metering?	Official Opening: How big is the task of greening our energy system?	How smart grids impacts smart metering	Smart metering projects - Lessons learnt	Implementing smart metering - from pilot to roll-out	Smart metering – streamlining your operational processes	Closing Session
	Smart energy communications & infrastructure – setting the scene		Smart energy communications & infrastructure- practical cases	Effective MDM strategies	MDM – Creating Value from Data	Meter design
Security & Privacy Seminar	In-Depth Session: Gas Metering		Smart meters and climate change – marketing or reality?	Customer acceptance for EE programmes – avoiding pitfalls before roll-out	Incentives for energy savings	The business case for energy efficiency
DLMS Seminar			Customer retention - improving customer satisfaction	Changing to future proof billing	Smart billing & CRM – streamlining the customer revenue cycle	Customer behavior in relation to smart metering